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Event Ticket Sales Terms and Conditions

By purchasing a ticket for any of our events, you agree to the following terms and conditions:

1       Assumption of Risk:

You understand and acknowledge that participation in the event carries inherent risks, and neither the organisers, sponsors, nor any assisting individuals shall be held liable for any injury, illness, loss, or damage to your person or property incurred during or as a result of the event. Additionally, you agree not to hold the organisers responsible for any damage caused by you to the property of others. The organisers reserve the right to refuse entry to any individual for any reason.

2       Age Restriction

Participants under the age of 14 must be accompanied by a person aged 18 or older.

3       Cancellation Policy

In the event of unforeseen circumstances such as adverse weather conditions necessitating the cancellation of the event, we ask you consider your entry fee as a donation to the charity. Should you wish to obtain a refund please contact the fundraising team on 01245 380719.

4       Entry Fees

Entry fees are non-refundable under any circumstances.

5       Deferral Policy

We regret to inform you that we are unable to offer deferral of entries to future events. Your entry fee contributes to essential event expenses such as suppliers, equipment, medical cover, and administration, which are incurred well in advance of the event date.

6       Photography and Filming Consent

You acknowledge that photographs and footage may be taken during the event for promotional purposes by the Helen Rollason Cancer Charity. If you do not wish for your images to be used, please contact us at marketing@helenrollason.org.uk.

7       Medical Assistance

While the organisers do not accept responsibility for injuries, a medical team and/or trained first aiders will be present throughout the event. Marshals will promptly request medical assistance if required.

8       Data Sharing

Please be aware that in the event of a medical emergency during the event, your personal information may be shared with our event medical providers.

9       Communication:

It is imperative that you download and review all pertinent event information sent to you via email leading up to the event.

10   Code of Conduct

Participants are expected to conduct themselves in a respectful manner towards fellow participants, volunteers, staff, and the general public. Any disruptive or inappropriate behaviour may result in immediate removal from the event premises.

11   Equipment and Attire

Participants are responsible for ensuring that any equipment or attire they bring to the event is suitable and in safe working condition. Helmets may be mandatory for certain activities, and appropriate footwear is recommended.

12   Lost or Stolen Items

The organisers are not responsible for any lost, stolen, or damaged personal belongings. Participants are advised to keep valuables secure and not to leave them unattended.

13   Event Modifications

The organisers reserve the right to modify the event format, route, or schedule at their discretion, including but not limited to changes due to safety concerns, weather conditions, or unforeseen circumstances.

14   Intellectual Property Rights

Any intellectual property associated with the event, including but not limited to logos, trademarks, and event names, remains the property of the organisers and may not be used without prior written consent.

15   Pets Policy

Unless otherwise stated, pets are not permitted at the event venue for safety and logistical reasons. Service animals will be allowed, but participants should contact the organisers in advance to make arrangements.

16   Data Protection

All information is held in accordance with the Data Protection Act 2018 and a privacy policy us available here: www.helenrollason.org.uk/privacy

16.1   Collection of, and use of, personal information; your contact preferences

We collect personal information when you make a donation, book an event, submit an online form or otherwise give us personal information. The personal information we collect may, for example, include your name, date of birth, email address, postal address, telephone

number and bank details.

We use your personal information to give you the information you have requested and for administrative purposes. If you find that you are getting information from us which you do not wish to receive, please write to us at Yvonne Stewart House, The Street, Hatfield Peverel, Chelmsford, Essex, CM3 2EH. You can also contact us by email at dpo@helenrollason.org.uk or by telephone on 01245 380719. Your personal information is not shared with third parties.

You have the right to know what information is being held about you. You can ask us what information we hold by contacting us at the above address. You are entitled to withdraw your consent or opt out at any time by contacting us at the above address. Please keep your information up to date by letting us know at the above address if the information we hold is incomplete, incorrect or if you change your address or email.

 

Tom Carr

I worked as a urologist with a special interest in cancer until my retirement in 2016. The patient journey with a new cancer is now often long and complex. Many need help to live their best life after treatment. Simple survival and the absence of cancer is not enough, feeling well and whole again is the goal. Social and psychological support makes all the difference. I am happy to help Helen’s charity to deliver that.

Kully Byatt

I have retired following a career at a senior management level in a range of sectors specialising in Human Resources, Project Management, Coaching and Mentoring skills. In addition since 2000 I have undertaken a number of voluntary Trustee roles for a range of organisations.

Through my desire to give back to a Charity that my mother personally benefitted from by utilising Complementary Therapies, I have for a couple of years volunteered for Helen Rollason Cancer Charity in the Retail Team and more recently this has inspired me to take up the role of Trustee so that I can contribute to the governance of HRCC in continuing to deliver vital services that benefit the community.

Jacqui Goulbourn

I’m a qualified accountant with over 20 years experience working in the NHS in Essex and beyond.  I know how vital charities in the healthcare arena are, to fill in where government funding doesn’t reach.  As a volunteer Trustee, I am pleased to be able to offer my skills and experience to help HRCC deal with these challenges, allowing staff to have a greater focus on providing services to the clients.

Friederike Englund

I am a cancer nurse by background and have supported those affected by cancer for over thirty years. I have worked very closely with the team at Helen Rollason and have seen the tremendous benefit and improvement in wellbeing that patients and carers experience through the support they receive. I am very keen to ensure that Helen Rollason widens its reach across all communities in Essex and offers support services that are effective and based on the most up-to-date scientific evidence.

Dave Johnson

I have always wanted to give something back following a corporate career in business development for technical services within the automotive industry.

I joined HRCC as a trustee to offer support and guidance to the very capable management team. It is nice to share my experiences and It is rewarding to see the team grow and deliver such important services.

Ben Schneider

I have been involved with HRCC for 15 years, initially through providing corporate sponsorship for fundraising events and then as a member of the Board, acting as Chair between 2020 and 2024.

With over 25 years’ experience as a Company Director in the Tech sector, I aim to bring my expertise in strategy, governance and digital transformation to support the charity in striving towards Helen’s vision of making good quality of life while coping with cancer available to everyone.

Andy Higgs

I have worked in the IT industry for over 14 years and before that, was a long-term retail manager so I have a broad range of experience to contribute to my trustee role, across the operations and retail areas. I am a husband and father of two and having lived in Chelmsford for many years, I really appreciate the opportunity to work with an excellent local charity.

My family has a deep connection with the charity as my wife, Kerry works in the Hatfield Peverel Centre and one of the family, who previously used the services, now volunteers. We’ve also been known to jump on bikes and get involved as we’ve all taken part in the Ride For Helen event over the years.

I am one of the newer trustees but I’m looking forward to contributing to the Charity’s purpose and goals.